Total Brain Blog

Bosses Who Show Vulnerability Get Ahead

One morning in Bangalore, South India, Archana Patchirajan, founder of a technology startup, called her entire staff in for a meeting. When they were all seated, she announced ...
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Six Ways Highly Emotional Intelligent People Deal With Anger

Most of us don’t like confrontation — but it’s a fact of life we can’t run from forever. We have to assert ourselves, our boundaries and our needs — and others have to do the same ...
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When Giving Critical Feedback, Focus on Your Non-Verbal Cues

Giving feedback may be one of the most difficult challenges a manager faces. On the one hand, you have to be honest; on the other hand, you don't want to alienate your employee. ...
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Happy Workplaces are Candid Workplaces

Recently the Communications Workers of America – the union that represents T-Mobile employees — contesteda T-Mobile Employee Handbook clause on maintaining a positive work ...
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11 Keys to Mastering Difficult Conversations

As a happiness and workplace well-being researcher, I hear these questions all the time: What’s the best way to master difficult conversations?
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